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My first laptop was an HP and every laptop since. Until today. My laptop froze while watching a video on youtube. I had to do a hard restart. Then came the repair loop. Then after a restart I brought up restore but it couldn't do it. Then I tried a reset and it said the os was just gone and finally it stopped detecting the hard drive. This is the second time this has happened and I am tired of losing everything because a laptop goes from perfectly fine to trash in the blink of an eye.
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