Thumbnail of user tracym1259

Tracy M.

Contributor Level

Total Points
80

1 Review by Tracy

  • wine.com

12/12/22
• Updated review

As of Sunday 12/11, they increased the pending charges to 4 of $79.99 and 4 of $27.81. I ordered one gift basket and one bottle of champagne as a gift. It looks like both have shipped but unfortunately not together. The person I am gifting will receive these two items on different days instead of together. I hope the gift basket makes up for the crappy service. My pending charges have been removed as of this morning 12/12 so that's a plus. I will update from one star to two stars. Still do not recommend.

Service
Shipping
Do not Order From This Company
12/8/22
• Previous review

I placed ONE order on 12/7/22 at 9:53 PM for $107.80. I wake up to 6 charges on my credit card for a total of approximately $300. Two for $79.99 and 4 for $27.81. I contacted the company to find out why so many pending charges. She tells me its because they want to make sure I have enough funds on my credit card. I tell her this makes no sense and I want to cancel my order. She says I can not cancel my order because it is being processed. I literally just placed my order 7 hours prior. I called my AE and thank goodness, they will help if all 6 charges are processed. I would not recommend this company. I wish I had read the reviews prior to placing the order.

Tip for consumers:
DO NOT USE!!

Service

Tracy hasn’t received any votes.

Tracy hasn’t received any thanks yous.

Tracy doesn’t have any fans yet.

Tracy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rennod1
3/28/24

The review "Stars" for wines on wine.com are not credible. Customers cannot write a review of wines.

Thumbnail of user darronr6
3/4/24

I wrote earlier that the wine did not arrive, but eventually wine.com did replace the wine. They...