Tracy C.

Often feels like anything in my size is thrown into a box. There needs to be a "don't ever send me this" option— I've gotten the cheap-feeling satin robe at least twice and I hate them… got knit boxer shorts last month, not something I have indicated any interest in. My color preferences are blues and greens, and I often get a whole box of mainly black.

Boxes are often late, a couple were lost and replaced. Customer service got the situation fixed, but I wasn’t really sure it was going to happen when I got off the phone because explanations weren’t very clear.