Don't book with this company. I booked a car from LAX for a week arrived after a long flight from the UK to find that they had only paid $17 of the $280 that I had paid them, to NU rentals. I then had to pay another $300 to rent a car. NU said this had had happened many times with this company. This occurred on the 17th of August 2015. It is now the 13th of October 2015 I have had one email saying they will investigate and have heard nothing else. PLEASE DONT USE THEM
Dear Tosca,
We’re sorry to hear that. We would be more than happy to look into this matter for you further, and see if there is anything additional that can be done from our end. If you could please send an email to support@bookinggroup.com referencing this post and also providing your booking number, it would be greatly appreciated.
Thanks in advance.
We hope that very soon hear from you and we be able to check the situation.
Best Regards,
Booking Group Team