Tony S.

I had a terrible experience with Holiday Lettings recently. I made a reservation for one of their homes listed on their site months in advance, only to become a victim of fraud. Just a month before our travel date, the supposed "owner" contacted me and asked for money through Zelle payment, which raised suspicions. I immediately reached out to the HolidayLettings fraud department, who investigated and confirmed that the listing was fake. This left our group without accommodation for a trip that was just around the corner.
Unfortunately, the area we were visiting was in high demand, and prices had skyrocketed since our original booking. Despite the inconvenience caused, HolidayLettings offered no compensation to offset the price difference and seemed to make little effort in finding a suitable alternative accommodation that was similar to our original choice. This experience has made me realize that HolidayLettings and its affiliated companies do very little to vet and verify the listings on their site. The lack of oversight allows criminals to take advantage of unsuspecting customers, and it appears that HolidayLettings is unconcerned about this issue.
Based on my experience, I strongly recommend seeking other travel booking services that are more trustworthy and reputable when planning future trips in order to avoid similar situations. I cannot recommend HolidayLettings' services, given the lack of accountability and oversight I encountered.

I had an incredibly unpleasant encounter with Viator TripAdvisor, FlipKey, and Holiday Lettings recently. Despite making a reservation well in advance for one of the homes listed on their site, I fell victim to a fraudulent scheme. A month before our scheduled travel date, the supposed "owner" contacted me with a suspicious request to send money via Zelle payment. Recognizing the red flags, I immediately reached out to the TripAdvisor fraud department for assistance. After conducting an investigation, they confirmed that the listing was indeed fake.
As a result, our group found ourselves without accommodation for a trip that was just around the corner. To make matters worse, the area we were visiting was in high demand, causing prices to skyrocket since our original booking. Despite this unfortunate turn of events, TripAdvisor offered no compensation to help offset the price difference. Additionally, their efforts to find a suitable alternative that matched the original accommodation were lackluster at best.
This experience has shed light on the fact that TripAdvisor and its affiliated companies do very little to vet and verify the listings on their platform. The lack of oversight has created an environment where criminals can take advantage of unsuspecting customers, and it appears that TripAdvisor is turning a blind eye to these issues. Based on my personal experience, I strongly advise seeking alternative travel booking services that prioritize trustworthiness and reputation when planning future trips. It is crucial to avoid such atrocities.
In conclusion, I cannot, in good conscience, recommend TripAdvisor's services based on my recent encounter. The lack of accountability and the potential for fraudulent activities make it imperative to explore more reliable and reputable options for travel bookings.