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Tonia D.

Cape Coral, FL

Contributor Level

Total Points
81

1 Review by Tonia

  • TaxSlayer

4/18/22

Hopefully someone can learn from my mistake. I put all my information into this damn site and it says, "calculating return", it scrolls aimlessly and then states I need to, "log back in?" (So where exactly is my information going to?) From a computer programming standpoint - it's absolutely terrible. The site is not communicating well and yes I have cleared my browser history and downgraded my security wall etc... I wrote my concerns to customer service via email and the response I received was, "It should work now"... Seriously... well IT DOESN'T. Please, do yourself a favor and find a different way to file your taxes. This site is so bad I am questioning if its even legit. I used it last year and things were great. But, never, ever again. Scary stuff folks.

Tip for consumers:
DO NOT WASTE YOUR PRECIOUS TIME - DOES NOT WORK!

Products used:
IRS free file:)

Service
Value
Quality

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