tom w.

Didnt even want to give them any kind of star, but we had too. Customer service is terrible their exceptions and rules are misleading, vague and totally unrealistic. When you talk to one person then talk to another everyone gives you totally different answers. The insurance is a SCAM. They lead you to believe that what you need is what the policy is, even if it is not. When asked to speak to a supervisor they argued about that then they said they will put us on hold, but it wont make a difference. Then we hung up after two hours and no one even answered. They dont care they are a big business if they lose one person they think, heck there are two other suckers to take their place. All they care about is money NOT customer service!