Tom C.

This is one of the worst companies I have ever dealt with. Placed an order for an item and noticed they were charing more than what was stated at checkout in the order confirmation sent via email. Immediately started a live chat with customer service to try to fix issue. They gave me an excuse that they were unable to see my order in their system yet and for me to contact then in two hours. I asked were they certain if they can fix the faulty charge and that's when I realized this was a SHADY operation. The customer service replied that they would not be certain but they would try their best. And if item ships before they could get to it, there was nothing they could do. I looked at the order status and it said it was processing and getting ready for dispatch yet the customer service rep still denied that the order has entered their systems yet. Obliviously they were trying to get the item out so that I would have to go through the trouble of shipping it back to get my order cancel, which I did not appreciate. They were not able to fix the pricing error or cancel my order until 30 mins later and me refusing to wait 2 hours for service then they finally gave up and said they would cancel my order. Even then they have already charged my card and asked that I wait weeks for a refund. If I get my refund I would be happy, but it's kind of crazy that I even have to wait for a refund for a order I canceled less than an hour from ordering and never shipped. Needless to say, the customer service rep did not give me any reason to believe this was a legit operation so I called my bank to make sure the refund would go through and have my account number changed. Save your self the hassle and JUST STAY AWAY!