Bedbugs in the room we stayed in, the hotel offered a refund, sent the refund to get a room, get a room refused to pass the refund back to me. DO NOT EVER BOOK THROUGH TRIP ADVISOR, or GET A ROOM. They refuse to give management names or disclose their partners who dictate the refunds. These people are true terrorists. Stephen Kaufer, CEO of Trip Advisor, and David Litman, CEO of Get a Room need to make changes before a class action suit follows!