collin m.

Boohoo

The company name is legit because you will be crying having to deal with them.

I ordered a black men's tracksuit, some 10 days later it finally arrives (I get it, European post can be slow sometimes) so I was excited to finally get it!

I open it up… it's a woman's pink dress!
How can you screw up an order that badly?!

So the return saga begins.

And let me note, trying to return something with these people is like trying to get blood out of a stone.

A week of emails after emails and photos after photos I eventually get an email with a return barcode on it.

I take the return to my post office (there's not a lot of them in the Netherlands) only for the gentleman to inform me to code has already been used so he can't print a return sticker!
(Note: they don't include a return sticker claiming "paper wastage" so read "if you want to return it, you can do all the leg work)

And if you look at their returns policy page, it says "we don't have telephones" most likely because they would be ringing off the hook with complaints 24/7!

Zero out of Ten stars.

Trust me, shop ANYWHERE but with these fools.

I placed an order 2 months ago, still haven't received it and to contact the company to inquire about information is like pulling hens teeth. Don't waste your time or your money.