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IT IS TRULY DISGUSTING THAT THERE IS SO MUCH NEGATIVE FEEDBACK FROM OTHER PEOPLE THAT SAY/SHOW THAT YOUR COMPANY DOES NOT RESPOND TO QUESTIONS AND SEND ITEMS INCORRECTLY SIZED AND POOR QUALITY FABRICS. YOU CAN'T RESPOND TO ANY OF MY QUESTIONS SO I KNOW THAT TO BE TRUE. I WILL ONLY GIVE YOUR COMPANY UNTIL MONDAY TO GIVE CORRECT SHIPPING INFO! 3-5 DAYS? LIES! ALSO IF I RECEIVE AN ORDER THAT DOES NOT COINCIDE WITH WHAT I ORDERED, IM DISPUTING THE CHARGE PERIOD! I'M TOTALLY DISGUSTED. THIS IS FRAUD TO SEE PICS OF ACTUAL ITEMS THAT PEOPLE ARE SENT WHICH ARE NOTHING LIKE WHAT'S ON YOUR SITE!
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I ordered one bathing from them and it was on good condition. Shopping was a bit longer but I...
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Dear T M.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
We feel sorry for the delay due to the quality inspection. Before shipping, we need some time for quanlity checking, because we want to be sure our customer will get the product within good quanlity. However, the items have been sent to the shipping company and are ready for shipping.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Thank you again for bringing these matters to our attention.
Kind regards,
Rosewholesale Customer Service