Thumbnail of user tm504

T M.

Contributor Level

Total Points
155

1 Review by T

  • Guitar Center

8/18/20

I bought an amp from them 2 weeks ago. After 5 days of "Processing" I got an email saying that my purchase was cancelled. I called customer service and they told me that they no longer have the item in stock - why the heck would they put it up online if they don't have that item in stock? I checked the site again the next day and the amp is again available for sale. This company is run by a bunch of scam artists!
It also takes forever for them to ship an item. I'm still waiting for the other item that I purchased with the "cancelled" amp 2 weeks ago. Order Status is still "Processing". I called customer service several times and they always tell me to give it another 24 hours. The item is supposed to be shipped within 3-5 business days after ordering - its been 2 weeks! I'd rather order from Sweetwater, they have better service than these guys.

T Has Earned 5 Votes

T M.'s review of Guitar Center earned 5 Very Helpful votes

T hasn’t received any thanks yous.

T doesn’t have any fans yet.

T isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user toddh975
3/14/24

I had been shopping for a taylor guitar for my daughter. I found one here but I live in Chicago....

Thumbnail of user jackiedagan
2/10/24

I never understood why do we keep buying anything from Guitar Center. Their merchandise is in...