After owning multiple of their products and over $1000 invested, I can firmly say I'll never buy from them again. They come out with "innovative" designs that fail immediately after the warranty period is up and there is ZERO support to try and fix them. They will not even respond to acknowledge your issue. They do not care about their customers or their products beyond getting them sold once. Save your money and get better products from another company. Hese are as reliable as the chinese knock off except 10x the price. Example: Goal Zero Lighthouse 250 ($80 lantern) will not turn off until the battery is drained... useless unless plugged into a power source and then you would have to cover it up with something to go to sleep and recharge before the net use