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Tita C.

Contributor Level

Total Points
106

1 Review by Tita

  • Jollychic

11/11/14

This website is a total scam, the pictures of items shown in the website do not reflect the product, the measurements they have are wrong, but even though they give the measurements on the website the measurements are never right, and I do measure myself before buying.

I decided to write this review because after a third attempt every items I order had the wrong measurements, before my previous two orders had only one or two items wrong, but this last one had all of them wrong non of the fit, or are way too short.

Now I asked for a refund, they want me to take pictures of items, measure each item and sent it back and maybe I will get a refund, but I have to pay for shipping to China!

DO NOT order from here, only one or two items will be right and will look okay, the rest either wrong measurements, wrong color or really badly constructed. NOT WORTH IT!

Tip for consumers:
If you are not super petit do not buy anything from here it is not worth it, at the end you will end up paying the same at a regular store, because half of the items wont fit. Also they take forever to send the items.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Dear Tita,
Greetings!
This is Sindy from Jollychic.com, the Customer Service Representative.
As i have checked on our system about your order, but i noticed that there was just one order which made at 5th Nov without payment and the order already canceled now.
And we compared the size information with the actual items before we listed on website to make sure all information correct. You also can contact with our 7*24 hours online service if are not sure of the size, we will definitely help.
We feel deeply sorry for this bad shopping experience what you described, but can you send us your order no. First? So i can help you to figure out the problem.

Jollychic is a young team with fast growth because of your great support, we may be not perfect now, but we’d try everything for you to have your package with full of joy and satisfaction, and a nice shopping experience.

Your promptly response will be greatly appreciated.

Jollychic customer Service Team

Tita Has Earned 26 Votes

Tita C.'s review of Jollychic earned 26 Very Helpful votes

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