1 star is to many for this company. If u think of buying from them... don't. I purchased 2 shirts they took my payment of course but couldn't find my order lol. I sent them proof of payment & order & they act confused. Didn't have a problem taking my money tho
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Fetch app stole my mother 47,000 points from her phone. Run from this app. Tried to contact these people & got zero response. Shame on u for not helping her...
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service