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Tina S.

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1 Review by Tina

LexusPartsNow

  • LexusPartsNow

“Misleading photo and description of item on website.”
12/8/23

Ordered floor mats for my 2006 Lexus SC430 convertible. Color was described as "camel" and photo on website showed a light tan color. When mats arrived actual color was medium grey brown—-not even close. Had to pay $55 in shipping to return mats that were misrepresented on the website. Cost of mats: $87.92 less restocking fee of $17.58 less return shipping of $55.39 = $14.95 refund. Contacted LexusPartsNow requesting reimbursement of shipping costs—-No Response.

Tip for consumers:
Site does not represent actual product.

Products used:
None. Returned entire purchase.

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