Tina L.

UNSCRUPULOUS, DISHONEST, ZERO CUSTOMER SERVICE!

This company claims that they will "price match competitor's sale + give 20% off". I wanted to purchase a costume for my daughter which another site advertised as $21.95, but they couldn't send out the costume on time. CostumeDiscounters showed that the costume will arrive by 10/29/15, on time for Halloween, but their price shows $29.59. I called them to speak with a representative (Kendra) who said that they only match their competitor's "non-sale" price, so their "sale" price of $29.59 is actually better than the competitor. OK, then can I get an additional 20% off 29.59? They said "no, the 29.59 includes the 20% off already." I read to them their own website promise, which says the 20% is in addition to the "match price guarantee", and the agent continues to insist that 29.59 was the only price she could give. I told her this is DISHONEST ADVERTISING and they should be ashamed of themselves. I'm not surprised to go online to see multiple complaints about this unscrupulous company. I hope they go out of business!