Tina L.

I have had a successful wedding band in the Hudson Valley area for the last 13 years and was contacted in July 2012 by a representative from Wedding Wire regarding a positive review that we had received on their site from one of our previous clients. This representative (Scott) was exceptional with his customer service as he discussed with me the ways I could use the site to help increase the amount of weddings we were doing in a year. At first I was skeptical but Scott hung in there with me and I am so glad that he did not give up on us! We discussed a premium advertising spot on wedding wire and at first I felt like it was too soon for us to join in September because most brides get engaged in December and that I would be wasting my time and money. Scott kept eagerly trying to convince me to start asap before the December engagement season which would allow me to get my storefront "up to snuff" and collect/request reviews from previous clients so that by the time December arrived, our store front would be ready. I reluctantly agreed to join in September 2013 and remember feeling unsure if I had made the right decision. I must say, my business has tripled in the first year alone! The cost of the advertising has paid itself off several times over. I am so glad that Scott was so patient and helpful and was able to steer me into making the right decision which was to join Wedding Wire. Most of our business was always by word of mouth or previous events but now we have earned a nice share of the internet business which I believe is a direct result of advertising with Wedding Wire. I have called on Scott a time or two since then for help and he has always been available, so very supportive and helpful as has the rest of the staff that I have ever had interaction with. I recently received customer support services from my personal customer representative Shannon who was also warm, friendly and very helpful to me. I really feel like they value my business and truly want me to be as successful as I can be. By far, Wedding Wire is the best investment I have ever made with my advertising dollars! I highly recommend them to any business looking to increase their customer base.