I was using points to shop for over 3 years and had not had any problems until last Sept. I placed an order on the site as I always do, and then I recieved the block on my account. I contacted them about this, and was told I was blocked because my phone had"roaming" on it, and that is not allowed. I argued about this, as my phone is not roaming, nor is it AT&T service. I was told smartphones were not allowed on the site. I agreed to use my laptop to access the site, and solve the problem. They unblocked the site, and then I went on for a while and earned more money. I later went to cash out only to find my account again blocked. This time it was a "proxy" being used on my laptop. I again requested the block be removed from my account, and again it was removed. I placed an order through my friends smartphone, and was again blocked. This time, orders cant be placed through a phone, only the laptop that they wont accept.So this time I borrowed a tablet from a friend with a totally different connection, installed the mobile app, and requested the block be removed. I asked them if this time everything was ok, and the block removed, and it was ok to order. They gave me the go ahead, only for me to get blocked again. This time it was the roaming again and some nonsense about the type of connection.The summary is that this site is a scam. They will do and say anything to not pay you and make you look like you are at fault.If a true scam artist was looking to rip off, it would be for more than the cheap crap they offer on that site. They flatter themselves into thinking theyre something special. Their "rules are ridiculous, and at some point you will violate them. Dont waste your time and get a migraine from this site as I have. I lost $21.45 from this site, and a lot of time.
Hello Tina,
We are extremely sorry to hear about your experiences. Unfortunately we do not allow the use of proxies on Points2shop and accounts are automatically blocked when proxy use is detected. Many people use proxy servers to bypass location specific website features (such as geolocation), or to provide an element of anonymity and security. For example, a user residing outside of the use can use a proxy to access US only surveys on our network. This is fraud which is why we must be very strict regarding the use of any proxy. Market research companies target their surveys to specific locations and demographics, we must ensure that these requirements are met and that no users are fraudulently gaining access to and completing these surveys.
However, we understand that not all proxy use is malicious. There can be many causes which might cause your account to be flagged for proxy use. Including but not limited to: Using the private browsing / Incognito feature in browsers, Data monitoring applications, Anti-virus software, Device/browser settings and VPN add-on etc.
We have contacted you requesting further information so we may locate your account to review the ban on your account and provide you with more support on your proxy issues.
Kind Regards,