Tim S.

Purchased a scooter for my 89 yo father. The scooter worked as expected the first 11 months. Some electrical problem developed that caused the scooter to $#*! down and start the beeping process. They diagnosed the problem over the phone based on the number of beeps. Problem seemed to be the main wiring harnesses. Really!? After 11 months! Well it was still under warranty. Part was ordered and received about 2 weeks later. Took multiple calls over the last two weeks to get a tech out to put in the part. By now the scooter was unusable. Would mostly just beep and stop. Backend motor started to make a grinding sound about 2 weeks ago as well. When I check it, it's red hot. Fire hazard I'm sure. When the tech came out to put on the wiring harness he doesn't even mention what is causing the motor to overheat or make grinding sound. He is simply there as a part swapper. I will update this review as I work through getting them back out. They lie constantly. We will call you back. We are short on help. I promise we will have someone out there this week! Yeah right. RUN from this company and the junk the pawn off on the most vulnerable population. Shame shame shame on you!