Tim S.

I went online to see how much a playstation 4 game was and it was advertised at $41 on sale. I went to my nearest location to get it and the price was $60. I told the checkout lady that it was being advertised on the website for $41 and she said that was online only prices. I asked why they don't honor there own website's prices and she said we just don't do that. Seems pretty silly, I went to Best Buy and paid a little extra just to get the better customer service.

Made an order on Feb 13th and still haven't received it over a month later. No emails saying something was on backorder or anything stating that the order was delayed. The estimated delivery date has come and gone. I emailed customer service and asked what the reason the order was taking so long. They said they were waiting for one of my items to be shipped from the manufacturer to their warehouse so they could ship my whole order out together. I asked to cancel that one item and ship the rest of the order immediately. I still haven't got a response or a shipped notification 3 days later. Judging from the rest of these reviews nobody there really cares. I guess they get enough business with the terrible service they provide that they don't feel they need to take care of their customers to keep them coming back.