Tiffany F.’s Reviews of GiftsnIdeas & more

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Flower Delivery

11/28/14

Horrible service. Told me they didn't have the cake I ordered but could send a substitute. Poor replacement that was half the cost when I looked on a the website they got it from. Poor presentation. Wish I had read the previous reviews. Emailed them and hope they give me back a partial refund

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Grace N. – GiftsnIdeas Rep Over a year old

Dear Tiffany,
I am Grace from Giftsnideas.com. We sincerely apologize for any inconvenience caused. Our customer service team has been prompt in replying to a very large number of queries all day and night. However, there might be a little delay in addressing few orders. We are aware of it and we have up-scaled the customer support system in order to be prompt in replying to each inquiry.

In-case, your concern is not yet addressed, we would request you to drop an email to customerservice@giftsnideas.com or to me at grace@giftsnideas.com. We will definitely look into it, verify and provide you with best solution.

We at Giftsnideas.com ensure 100% customer satisfaction. We are always here to listen, understand and provide you with best solution. Thank you!

Best Regards,
Grace
Giftsnideas.com