Tia C.

It has been 3 weeks since placing my order and I've called twice to find out details of why things have taken so long. The first time I was told it had the same tracking number as another package and that it would arrive within the next day or so. 3 days later I called and found out that it hadn't even shipped yet. I spoke with Angeline and asked to have it expressed shipped, and for the supervisor to call me back and she said they would do their best. It was sent out regular mail, and I didn't get a call from the supervisor, Richard. I can understand unforeseen delays, but negligence isn't acceptable. My cat is sick and really needs the medication. I hope this helps someone.