Thredup S.

I used Thred Up both for consigning and purchasing items previously. As a consignor, I recognized I would not receive a huge percentage of what the items were actually worth, but I had to admit that it was convenient. I was selective in brand, age of clothing, and like-new condition, yet not many items were selected and paid out by Thred Up.

I was on the fence about ever consigning with Thred Up again, but wanted to easily rid myself of my entire maternity wardrobe for two babies (born in two different seasons), so I foolishly decided I would consign again. I sent in a bag STUFFED full of name brand maternity clothes. Almost the entire bag was from The Gap - with a few additional pieces from department stores such as Nordstrom.

Unfortunately, the Thred Up bag I used I had received from diapers.com so it was not automatically activated to my account like my previous bags. I do understand that it was my error to send a bag without activating it. This was clearly my mistake. Then, Thred Up made multiple mistakes that clearly show a lack of professionalism, fair business practices, and good consciousness.

FACT: The bag I sent was opened despite the fact that Thred Up did not know who sent it or where it came from!

FACT: The items in the bag were then posted on the Thred Up website to be sold without Thred Up knowing who sent them!

FACT: The items in the bag were not all sold together, as I found on the Thred Up website an entire "bag" being sold that had some of my items as well as other, individual items, that were also being sold on the Thred Up website separately!

FACT: The bag containing multiple items was listed on the Thred Up website as having come from a "family in San Francisco," although it absolutely did not. I don't even live on the west coast. This was completely false information and leads other consumers to believe that the contents of the bag and other items were compensated for by Thred Up to a family that is actually 100% fictitious.

My greatest concern and complaint is that this is an example of really poor business practices - and could be seen as stealing from a customer.

The fact of the matter is that Thred Up is responsible for opening a bag and selling the contents of the bag without knowing where the items came from. Thred Up also created a fictitious "family" to list items on the website.

I was absolutely appalled to discover that the bag I sent in had been opened and the contents were being sold without Thred Up knowing anything about where the bag came from or whom the contents belonged too.

I WILL NEVER CONSIGN WITH THRED UP AGAIN. Don't be fooled by this completely questionable company!