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Theresa L.

British Columbia, Canada

Contributor Level

Total Points
86

1 Review by Theresa

  • Essence of Argan

2/23/22

I ordered what I thought was a sample bottle of this Essence of Argan oil, just paying shipping, from an Instagram ad. But a charge of 104 USD was subsequently made to my credit card. When I queried this $104 charge I was told that the bottle was not a sample but a trial, and it had to be returned within 14 days in order to prevent the full price being charged, and that furthermore I had also signed up for a monthly subscription! I was also told I could not return the product at this point even though I've now been charged full price and it's within 30 days of my having received it. On top of all that, the product is not that great and certainly not worth the price.
I feel this company's promotion is deceptive. The information about the full price and the subscription is buried way down at the bottom of the original invoice for the "trial" bottle after a load of stuff about supporting the women of Morocco and "sharing the miracle" blah blah blah.
I cancelled my "subscription" and will watch my credit card for future charges from this organization. Charges also don't show up as Essence of Argan but as Changing Body so it's not even clear who you're dealing with.
I learned my lesson to be very careful about what I order online from now on.

Tip for consumers:
Be very careful that you understand what you're signing up for. The information in their email invoice prints out 5 pages long and the terms and conditions are at the end following lengthy and unnecessary copy about the "miracle" product and helping women of Morocco, all designed to make you ignore the truth about the true cost of what you've just purchased.

Products used:
Essence of Argan oil

Service
Value
Shipping
Returns
Quality

Theresa Has Earned 6 Votes

Theresa L.'s review of Essence of Argan earned 6 Very Helpful votes

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