They are a very unprofessional company! I PURCHASED A 550 dollar scooter that they advertised as brand new. It took 3weeks to receive then when i recieved it I got it started once and it never started again. I seen a hole in seat rust in nuts (they claim to be grease) and now electrical tape. I contacted customer service over 50 times (seriously) and each time I'm told they will contact me back and NEVER do... then I get threatening emails that they will file a police report if I don't take my reviews down. They claim it's fake there's Nothing fake about it! Then they said they have sent FedEx to my house (with no return label) then the next email they finally got smart and offered a label... this company is a fraud and if your interested in finding out more or seeing the emails please reach me at *******436 my name is Theresa