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Theo R.

1
Level 1 Contributor

Contributor Level

Total Points
293

2 Reviews by Theo

  • MyHeritage

6/9/15

MyHeritage bombs his users with hundreds of copied mistakes in other users trees and the duplicating of mistakes never ends! As a starting user you haven't the possibility to communicate with other users, so you cannot tell them how wrong the information is and you cannot tell anybody that the proposed matches are mismatches. MyHeritage continues to give you info with which you cannot do anything because you have to upgrade your free account to do that, but that costs you a lot of money. Other good genealogy sites, p. E. geneanet.com offer better possibilities for free! Even Geni.com, owned by MyHeritage, offers info for free.The so called sources for which you have to pay a lot of annual contribution money are often very wrong, not real sources or real matches, but just genealogysites of other users with uncertified information, mostly free to get on other sites as FamilySearch, Geni.com, Ancestry.com, Geneanet.org, WeRelate.org, etc.

Why are somany persons working with MyHeritage, are they so stupid, or am I so smart?

Thumbnail of user deanp12
MyHeritage S. – MyHeritage Rep

Dear Theo,

Thank you for your comments here on SiteJabber.

MyHeritage provides a platform for users to create family trees by entering the information themselves in to the family tree. This information is then used in the SmartMatch technology.

This technology matches family trees from all over the world to each other using the information that is entered (Names/DOB etc) into the specific family tree by the family site and tree owner.
The ability to confirm or reject the SmartMatches that you are presented with is a Premium feature. The same is for contacting other site/tree managers.
Within your 'Privacy' settings of your family site you have the ability to turn off SmartMatching so that you will not receive any. This may be useful to you as a Basic user.

A lot of the resources that are available on MyHeritage are exclusive to MyHeritage. Other resources that are held by third party agencies require payment to view and use them.

Having said that should you wish to contact us to discuss your account then please do and we will be only too happy to help you.
You may reach us at support@myheritage.com at any time.

Kind regards,
Dean,
MyHeritage Team.

  • Geni

8/31/13

Geni doesn't accept any critical comment about the site, the customer-service or the management. Geni has in that regard the mentality of North Korea! Every free user, paying user and even any curator who publishes negative comments will be suspended and indefinitely blocked from working on Geni!

Geni is a site for hints and pointers, but not usable as a base for the results of your own research!
If you want to use Geni you have to keep your research results on your own computer's hard-disk and copy between it and Geni, that's the only way to keep your results in good condition, because on Geni you're never sure that other users will not change, delete or ruin your data!
Every day thousands of users add incorrect information and relations, after being sent daily hints with profiles and trees from MyHeritage. Any madman can make his own tree on MyHeritage and many do, unfortunately are there many people who fantasize ancestors to look important and all this $#*! Is copied to Geni!

There are no instructions on how to work on the site, even the curators who work voluntarily to improve Geni don't know how everything works.
Geni for a long time suffered from very bad management and customer service for basic users. Now there is a new CEO, who is an excellent software engineer, but lacking competent support he isn't able to improve the Geni site in line with the quality of other genealogy sites. Customer service generally is now worse than it ever was.
As free basic user there are too many limitations and too many pop ups with requests to upgrade to become a paying user.
The search tool is very weak and is annoying with continuous request pop-ups to upgrade, it is easier to search via Google with adding "site: Geni.com" than to search as a Geni user!
For a collaboration site there are too many private limitations and too many duplicates making it very difficult and annoying working when at every step you have a pop up extorting you to upgrade to paying membership.

Biggest Pro's: More than 70,000,000 by blood-relation or marriage with another connected profiles, dynamic tree-view, some kind of a relation-path/lineage counting, multilingual, social and research forum for users, project-collaboration.
Biggest Con: Unreliable profiles, missing or wrong sources for the data and relations, easy vandalism that can ruin your inputs, poor software for projects editing, poor search-engine, bad profile displays, no gedcom uploads, limited and bad gedcom downloads.

Theo Has Earned 33 Votes

Theo R.'s review of MyHeritage earned 7 Very Helpful votes

Theo R.'s review of Geni earned 26 Very Helpful votes

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