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They email me that they have to cancelled my order because they can't shipping to my country! After I purchased and pay for shipping cost already. (My Country is in their shipping available list, not new country that I'm type in)
THAT'S OK NO PROB!
But when I email them back to ask how and when to return my money back, they just keep silence. I email back AFTER I got their email within a minute.
Since now It's 4 days already. They don't email me back (I send to them every day) and my money didn't back to my credit card yet.
Such an unprofessional website, I'm so sick of customer service, sick of website and especially Meghan Holly!
This is my FIRSTTTTT and I swear to god! This will be my last time that I buy anything from this site. And I'll tell everyone I know in my life and all my friend on social network about this experience.
Good luck to you if you buy from them!
Thanakrit S.'s review of KnifeMerchant earned 3 Very Helpful votes
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I ordered 10 packs of knives online and only received 4! After that I waited about 2 weeks, maybe...
I order on 23 Jan and my credit card was charged the same day. I called and sent an email on 30...
We did not do business with this customer. We determined the order to be fraudulent and as such would not accept the payment. Since no funds were collected no refund would be given. The legitimate cardholder would be able to verify that the charge had not been processed.