Thadd K.

This is probably one of the best companies in regards to customer service left. The prices can be a little high sometimes but the service makes up for it by far.

I had a question about something I bought from them years ago and they responded within hours and very detailed.

They also supply a lot of the little things you need for car installation.

These people are beyond ridiculous!

I ordered hid lights for my new car in Oct 2015 after researching a bit. I paid $110 for the lights from them which wasn't a bad deal because the LIFETIME WARRANTY that they claim is real... IT ISN'T.

So now, the beginning of February 2016, roughly 1 year and 3 months later, my right side stopped working. If you aren't familiar with life of lights, my last car had aftermarket HIDs which lasted 5 years... and were working when I sold my car.

So, besides the quality clearly being poor, the warranty is the real issue now.

I have called 10 plus times and sent about 10 emails.

There hasn't been any email response at all in the last week... but if that isn't bad enough, they will literally and repetitively hang up on you when you ask anything with the word "WARRANTY" in it on the phone.

It's really unbelievable!

The level of frustration is beyond belief.

Thankfully the cost of good lighting isn't particularly expensive anymore... but I feel terrible for anyone on a budget that gets screwed over.

I do feel that HID lights are probably the best upgrade that can be done.

Seeing literally is safety.

GL if you choose HIDkitlights.com

Also, I promise everything said here is 100% honest, accurate and unbiased...