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Thaddeus T.

Contributor Level

Total Points
82

1 Review by Thaddeus

  • LastMinuteTravel

4/29/21
Verified purchase

I tried to get a reservation through Google and they were the only site with an available room for given days. We were billed, then there was no reservation. We now see that a reservation was made for the wrong weekend and I've spent 3 weeks trying get someone from the company to discuss the issue. It's possible I picked the wrong weekend, but since I couldn't get anyone from the company to discuss the day after the billing, I had no opportunity to cancel the other reservation. Janky software and the worst customer service I've ever had with a travel site.

Tip for consumers:
Just don't. Find another travel site. There is nothing redeeming about Last Minute Travel.

Products used:
Called another hotel.

Service
Value
Shipping
Returns
Quality

Thaddeus Has Earned 2 Votes

Thaddeus T.'s review of LastMinuteTravel earned 2 Very Helpful votes

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