I got a coupon in the mail for a free box, so I signed up. I had to put my cc# in, but it said I would not be charged for the free box, and I could cancel any time. BOTH LIES. I was charged before I even got the "free" box. Don't waste your time. This company is full of lying idiots. When I emailed them about the charge (there was no phone number listed anywhere), they told me they would not take it back. I finally was able to cancel the recurring boxes, but they still charged me for the "free" box and one more box after that.
UPDATE: The day after I posted this review, a different employee from Graze contacted me and was much more helpful than the first lady. She refunded my unwanted charge, and she was very kind and helpful. My advise is - be very careful when trying this company with the "Free first box" coupon. Contact them ahead of time to make sure you aren't unknowingly signing up for a recurring box.