Its a scam to make them money. Your never going to win ever. The business is located in Seattle WA with a few employs that get there income from cheating you out of your hard earned cash. Better off going to a real Casino and playing real slots at least it lets you win cash back not some crapy points on an internet game where you cannot make a house payment or credit card payment. My girlfriend just lost 200, million and it just took it all within a few days with no winning back. Sure its fixed I had a few phone calls with them and they talk like a scammer does.