I ordered and item and a week later I get an e-mail saying that per my request my order was cancelled. I never cancelled it. And they say they are refunding my credit card minus the shipping fee I paid. I think THEY can't fulfill my order. When I call them, they say they are too busy to talk to me and to email *******@opensky.com. But when I e-mail, I get an automatic reply saying that I cancelled my order - what good is that. I'm upset they are keeping my shipping fee that I paid because they are the ones that cancelled it. I will NEVER order from this site again. I hate them.