Terry A.

We had a project get funded. I was a backer. It turns out that Seth Nemic the creator of the project has either skipped down, died, whatever. All said, he cannot be found. I contacted Kickstarter with this email. The reply will follow. Kickstarted did not address my comments. Their response had nothing to do with my question. It was just a sidestep. I was going to start a kickstarter project, now I will use the competition.

Here is my letter to kickstarter followed by their response:

I'm pretty sure that you guys are aware of the Odin's Ravens Kickstarter. It appears that Nemic either up and disappeared or he died or something.

I'm sorry, but I can no longer fund kickstarter projects if there is no protections. If you look at my patterns, I had started being more involved, but since this fiasco, I'm done.

Ebay has buyer AND seller protection. It's not great but it helps. I need some kind of assurances that we aren't getting screwed or at least enforce some kind of insurance to protect the backers.

I was going to start my own kickstarter campaign, but not until I feel safe about your process.
(joke) or maybe I should. I'll get people to pay my annual salary, then do it again in a year.
I won't even have to do much.

I don't know what else to tell you guys other than, it takes a lot of good press to make a company, but takes very little bad press to destroy one.

So, let me know when you've created some kind of fix for things like this. Until then, I will never support another kickstarter project.

Terry

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Hi Terry,

Thanks for writing in and sorry to hear about this.

When projects launch on Kickstarter theyre often in the early stages of development. Before the project can be fulfilled they have to complete it first. Please keep in mind that it is an estimated date rather than a firm ship date. Its not uncommon for things to take longer than planned, and creators are expected to keep backers in the loop whatever is happening.

Also, creators should be updating their backers on the projects progress. If theres news this is where creators would most likely be sharing it: http://www.kickstarter.com/projects/works/odins-ravens/posts

If you feel that the creator hasnt updated enough, send them a direct message or post a comment letting them know that youre interested in whats happening with the project. Sometimes creators just need to be woken up. If you have already tried to contact them through the "Contact Me" link on the project page but haven't gotten a response, you might also check their profile for other contact information.

On each project page, you'll see a 'bio' link on the right. In the bio you will see a link to their Facebook profile, website, or both and you can try contacting them through those. Unfortunately, we aren't able to provide any additional information other than what is listed on the creator's profile.

Please let me know if you have any other questions.

Best,
Ian