Terrie L.

Never buy from CheapOAir. Worst customer service I have EVER had! When I tried to make the reservation online, it told me there were no tickets left and it gave me a 20$ discount promo code, and other flights available. I selected another one, a bit more expensive, and there were NO place to type in the promo code. I called them, told them I wanted to book ONLINE and just wanted to know where to type the promo code, and the guy wouldn't even help me, he was trying to make me book the flight on the phone with him, jerk! I told him I was in Canada, leaving for Japan tomorrow, and I wanted to book a flight from an airport in Japan to another one ( I already have my tickets for tomorrow).
He said I was trying to book a flight for tomorrow and that's why it wasn't working. When I said ''no you don't understand'' he interrupted me 5 times saying I GOT IT until he finally let me tell him that the flight I wanted was on August 20th, not tomorrow!
He then said it was 182 $ when it said 132$ on my computer.
His argument: Thousands of people are on our website at the same time, trying to book flights, so the website isn't updated every second. It's 182 $, not 132 $.
Uhm, dude, I've been on your website for 30 minutes and prices are still the same.
So, no promo code, no flight booked on that website, and the guy even told me he didn't care if I booked on another website.

Basically, the guy was trying to make me book a flight on the phone so he could receive a bonus or something! So rude