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The food is horrible and their shipping policy doesn't work at all.
I ordered my first delivery and it wasn't delivered until Monday of the following week. I tried the food and didn't like it at all. On the same day, Monday, I went to my on-line account and cancelled my account.
On Tuesday I received an email saying my net shipment was in pre-shipment status. The tracking number had been created by FedEx but it had not been shipped.
I called them and the operator told me that because it was done on-line I couldn't cancel but that if I had called in person I could have cancelled it. How in the world was I supposed to know that?
Now I am going to be stuck with 20 meals that are inedible.
I definitely would not recommend this company.
Terri C.'s review of BistroMD earned 2 Very Helpful votes
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