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I ordered dog steps. The website photo showed nice wood steps. Even the photo on the box that arrived showed nice wood steps. I would have been happy with decent quality laminate. Inside the package was thin, burgundy-ish pressboard without even a wood grain. Not even vaguely as advertised.
I wanted a refund but Zulily only gave me a store credit for the cost of the stairs. They didn't credit or refund the shipping cost even though the item was clearly not as advertised.
Tip for consumers:
Be aware that they only offer credit on a case by case basis and never cover the shipping, even when they are clearly in the wrong.
Terri B.'s review of Zulily earned 15 Very Helpful votes
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I purchased a rug on during Black Friday (11/20). I have family coming over for Christmas along...
