I was just reading my online horoscope and received a free 3 minute reading. I called the number and enter my code and talked with a sales rep. Whom toke my credit card info in case I went over my free 3 minutes. I was informed there were 2 types of psychic's, #1 most experienced and cost the most and also the only types I could use for my 3 free minutes. #2 less expensive but still good psychic's. They give you instructions that your phone number is your account # and you pick out 4 #'s for a pin. They then transfer you over to the original line you called on and I had written down the instruction's, but it doesn't work, The line talks in English, then Spanish, then tells you to press #1, which took me back to customer service, whom reported I pressed a wrong key. They report they are sending me back, but after a minute I get a signal that I have been disconnected. So I call back, and I do everything they told me to do, but this time the recorded voice reports that you can not use you 3 free minutes on a #1 type psychic, only on a #2, the exact opposite of Operator Mark reported when he took my credit card #. So I hang up and try to get customer service again by pressing 1 again, and was told that number was not valid. WHAT A SCAM! I was told I would be speaking to VIRGO 99 whom is also clairvoyant, so if she is so good, lets see how long it takes her to see how "the nice word is" MAD, I am. If these people that work for ASKNOW.COM are as good as they say they are, they shouldn't have to work for a company that tries to scam their customers. STAY AWAY, IT'S A SCAM, SCAM, SCAM