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Tera A.

Contributor Level

Total Points
170

2 Reviews by Tera

  • Amazon

2/2/16

I average at least one delivery per week from Amazon. On the rare occasions when there's some kind of issue, they've handled any issues quickly and well.

  • DressLily

2/2/16

I fell for the come-on with the full understanding that this was a discount site, but even at that I was more than a little surprised at the shoddy attention to detail and complete lack of workmanship. Buttons were missing. The sizing was wrong, etc. While I requested a refund within hours of receiving the goods I was offered an exchange if I took multiple pictures of the products received, etc.

My credit card company offers customer support so I will be pursuing the issue with them instead of attempting to deal with a seller who doesn't want to provide customer service.

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CustomerService R. – DressLily Rep

Dear Tera A.
Thank you so much for your important feedback.

I want to extend my sincere apologies for the problems you have experienced.
Your case has been taken cared of by our support team.
We have offer you the solution in the email.
Could you please refer to your email?
We value your patronage and wish to continue serving you in the best way possible.

Yours sincerely,
Dresslily Customer Service

Tera Has Earned 10 Votes

Tera A.'s review of DressLily earned 10 Very Helpful votes

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