I ordered and spent $ 363.95 with this company in hopes to do long term business with them, and they sent me 4 items out of the order. I had another order on hold just to make sure I received the first. They wrote me an email inquiring on what's the reason I had not paid. Couldn't find my order or tracking in their system. I will be reporting this to my bank and getting my money back. No wonder I didn't receive an invoice. Sad I was looking to spend way more money with this company! Now this is why I don't want the second order. I suppose small orders you get your stuff.
Thank you for taking the time to share your recent experience with us. We are sorry to hear that we have not been able to provide you with the level of service that you were hoping for. We strive to offer our customers the best experience possible, we are currently investigating this matter and will do our best to rectify the situation promptly.
We appreciate your willingness to do long-term business with us, and we hope that you will consider giving us another chance to earn your trust and business. We value every customer and aim to provide them with a hassle-free shopping experience.