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T D.

Contributor Level

Total Points
85

1 Review by T

  • FreeTaxUSA

1/29/24

FreeTaxUSA website says state return is free if AGI less than $45,000, but it lies. My AGI is $42,000 and it's telling me I have to pay $15 to file state. The IRS website is promoting FreeTaxUSA as a tax filing site that has free federal AND state returns for all states. Just another situation where a tax site says you can file free but then asks you to pay once you've filled out all the forms.

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Sam S. – FreeTaxUSA Rep

Hello T.D.! Iam very sorry for the frustration you ran into. If you accessed our website from the IRS link and are experiencing any problems, please reach out to Customer Support for assistance. You can contact support by signing into your account and click on Support. We look forward to assisting you!

T Has Earned 5 Votes

T D.'s review of FreeTaxUSA earned 5 Very Helpful votes

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