- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Over the last six months of using ABC Mouse I have had to call customer support seven times for lessons not working, audio issues and bugs.
My son is only five years old and it was a big inconvenience for both him and I.
The fifth call was to a manager about the website and even though the manager listened to my complaint, no fixes were made to the account or lessons.
Every time I had an issue with a lesson not working the agents bypassed them and they were never fixed.
Tip for consumers:
N/A
Products used:
website
Taylor S.'s review of ABCmouse earned a Very Helpful vote
Taylor hasn’t received any thanks yous.
Taylor doesn’t have any fans yet.
Taylor isn’t following anybody yet.
Empty.
