Tatiana Q.

Spent over an hour doing an online focus group. I never got paid. I had to email them multiple times. It has now been 5 months since the study. They finally got back to me and told me that I did not complete at least 67% of the discussion so I cannot be compensated.

I spent an hour watching videos and answering questions. Their platform was not working properly and kept freezing and then sometimes when it was time to answer questions and I was typing up my answer it would skip to the next question.

I explained this to them and I actually mentioned this in the feedback apon completion of the study as well.

So their response to me was this "Unfortunately, if you had issues staying connected to the discussion and missed some questions because you lacked time, this is why your file is marked as ''incomplete''.

There is unfortunately nothing else we can do. We are very sorry for the inconvenience."

WOW so after spending the whole time doing the study and since their platform was having issues they decide to not pay the panelist.

I would advise against doing any studies with legerweb.

For months they gave me the run around, kept telling me that the study takes time to receive payment and If I never kept following up I would never know that they did not sen me payment. I wouldn't be surprised if other did not receive compensation and simply forgot after all the time that has passed.