I placed an order on the 27/06/2015. (Stupidly without doing my research) I contacted them on multiple occasions they were very unhelpful saying please be patient and contact use on the 30th August 2015, if it still hasn't arrived. My last message they finally checked my address was correct and stated they would not refund my money. I realise this has happened to everyone who has ordered from them, the reviews are al bad on FB the only positives comments are from fake FB accounts. I have no doubt the 5 star reviews on this website are fake as well. Unfortunately we tend only to comment upon bad experiences.
DearTASH L.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience.We really want to work with you to make this right.
We had sent you an e-mail to you already, please kindly check it and reply, hope we can solve this issue soon.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Kind regards
Rosewholesale Customer Service