Ordered clothes for the first time and money was on hold in my account for days but never deducted. Website had no record of my order nor did customer service. A week later they held money again and FINALLY took it out even though they could never ackowledge the order in the first place. It's been over 3 weeks and still don't have my things. Customer service gives me generic responses and when calling in I was #22 on hold. I WILL NEVER ORDER FROM HERE AGAIN!