Tanya E.

I placed my online order on March 25,2019. It is now April 15,2019 and my appliances are still not delivered, no one can tell me where they are, or when they will be delivered. I have called this company multiple times per week over the last two weeks. I never get the same person twice, the employees take their sweet time to get back to me, and sometimes they never call or email me back at all. I wish I had just ordered direct from the manufacturer, they would have been guaranteed delivery by the end of the week (in other words, less than 5 days to be delivered). I tried to cancel my Goedeker's order twice but they wanted to charge me over $700 for return shipping for just one of the five items I ordered. If the items were already shipped the same week I purchased them, then where are they?