Tania L.’s Reviews of Adore Me & more

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Lingerie

8/10/14

SCAM.
So, apparently when you make a purchase you get yourself "suscribed" into a memership that takes money from your bank account every month.

Stay away from this company, the products aren´t even good and they have taken over 200 usd from my bank account without my permission.

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Adore M. – Adore Me Rep Over a year old

Hello Tania,

We are sorry to hear you did not enjoy your experience with us. It is certainly not our intention to mislead customers or force them into a membership!

The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). The terms and conditions of membership are stated twice during checkout, once more in the membership confirmation email, in the two reminder emails before the fifth and in numerous locations on the site.

We apologize for any inconvenience this confusion may have caused, and encourage you to forward questions to our friendly customer service team as you browse, via phone, email or live chat on site.

How it works: http://www.adoreme.com/how_it_works

The vast majority of our VIP shoppers enjoy the VIP membership and benefits, and skip the month or make a purchase without issue. In addition, we work constantly to ensure shoppers have access to this information and quick answers from customer service.

Upon further investigation we see that, as requested and as per policy, your account was deactivated and the August store credit refunded. Is there anything further we can help you with?

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
help@adoreme.com

www.adoreme.com