tammy v.

Shame on this company! My mom an 83 yr old that lived alone was called by verengo solor and made a apt with her at this apt they went up on roof inspected it saw that there was one place where there was patch work done 2 months befor, as my mom had stated to them, they drew up a work order form that showed where they would put the panels and a mark where the roof was worked on the 2 mos befor STATING that there was NO other roof damage to our roof.
The day of service they were on the roof and dug a 8 by 10 area into my roof, threw the rock and tar all the way down to the wood that is the foundation of my celling they told my mom that they could not use solor panels because our roof couldnt hold them due to wood damage so they cancelled and went on there way that was in the month of june of 14 ( when there is no rain) and has been no rain until this past dec and jan of 15 and 16. When i moved back home to take care of my mom and it rained those few days really hard the roof leaked in three places in my moms room.( DID I FORGET TO SAY THAT WE HAVE A FLAT ROOF HOUSE AND ALL WOOD CEILINGS) so i went up on the roof to see why it could of been leaking and low and behold i couldnt believe it, there was a area all dug up. I messured it and it was the same size as the panel verengo solor was to put up there! Who the hell digs up a flat roof and then leaves it like that knowing that a 83 yr old women isnt going to go up on the roof!? So when i called the company to complain and asked them to come out and repair it and i had a work order that stated from them that there was no damage on the roof other then the one they knew about and i had a pic from google earth that i took when i found the mess and it just so happened they did a google earth shot of mom roofs to show her where the panels were going and you can plainly see there was no damage then BUT they told me they didnt know whos been up on the roof between then and now, so they werent going to do anything eles! WOW really, there was no reason for neone to be up on the roof until it started leaking and now we know why. Were taking then to court, but i will tell you this VERENGO SOLOR it would be alot cheeper for you just of fixed your mistake and not let an 83 yr old women lay under a leaking roof that she couldnt get up on a roof to fix or have the money to fix your mistake ( thank God it isnt raning)SHAME ON YOU WHAT IF THIS WAS YOUR MOM AND SOMEONE DID THIS TO HER? Never mind i dont think i want to know the answer... see you in court. Look ot for the elderly this is a company that take advantage of them.,