Used the site to create my "free resume" that cost me $1.95 to print. Did not realize there was going to be another fee after 14 days. On the 15th, they charged my card nearly $40 for services I never used and had no intention to use. Sent them a request to cancel and get a refund and they said too bad. You had 14 days. Sorry, Sorry, Sorry business. Don't trust. Never saw a business that would not give you back your money if you were unhappy or complained about their business practice to charge you after your free trial was up, and not give you any time to cancel.
Hi Tammy P.
Thanks for providing me the email address you used to create the account.
As a courtesy, I refunded the amount of $39.80. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer