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NEVER AGAIN! Ordered it on the 14th, label was printed on the 15th, paid extra for rush delivery, 5-10 days and guess what its the 7th and there is still no shipping info. CS is a joke. Multiple 45 minute conversations that should have taken 10 and all I get is "it will be there you understand?" This website is a joke! Ask for a manger and I get "I no know where the leader is". Again this company is a JOKE!
Tami T.'s review of Tmart.com earned 363 Very Helpful votes
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Dear Customer,
Sorry for the inconvenience caused by us.
Your was shipped on 2014-12-15.
Here is the tracking# for your order: 7104783140
You can track the status via:
http://www.dhl.com/en.html
Maybe the post office forget to update the tracking infromation, so it still shows:
"Monday, December 15,2014, Shipment information received. CHINA"
Now our online service has refund you the express shipping fee.
Would you mind waiting another 1-3 weeks for it?
Best wishes,
Service Team